About us
Support that starts with listening.
Our approach
Practical support, built around you.
Our team provides one-to-one disability support in participants' homes and communities across Western Sydney. We focus on the practical things that make everyday life work: personal routines, community participation, life skills, household tasks and getting where you need to go.
We believe good support is consistent, respectful and clear. We take time to understand your routines and preferences, and we communicate honestly about what we can and cannot provide.
We do not publish claims about the number of people we support, our years of experience, or outcomes we cannot verify. What we can offer is a person-centred approach and a commitment to clear communication.
Our motto
United in purpose, supporting every step.
What guides us
The values behind the support.
Respect
We listen first, honour your choices and support you in the way that feels right for you.
Integrity
We are clear about what we can offer, how funding works and what you can expect from us.
Trust
Consistency, honest communication and reliable support are at the centre of our work.
Inclusion
We support people to take part in their community and build the connections that matter to them.
What we do
Focused support, clearly explained.
Registration status
Unified Steps is currently an unregistered NDIS provider and is progressing through the NDIS registration process. We support self-managed and plan-managed participants. We cannot accept NDIA-managed funding. SIL availability depends on our registration application and the NDIS Commission's transitional arrangements.
Read about fundingWhat we provide
- One-to-one personal activities support
- Community, social and civic participation
- Life skills development
- Travel and transport assistance
- Daily tasks and shared living support
- Household tasks
- Group and centre-based activities
- Information about supported independent living
What we do not provide
- Nursing or high-intensity clinical care
- Occupational therapy, speech pathology or physiotherapy
- Psychology or specialist behaviour support
- Support coordination
- Plan management
- NDIS-funded SIL unless registration or transitional eligibility is confirmed
Children and families
A particular focus on children.
We work alongside families and existing supports. We are not a clinical or therapy provider, and we do not replace the therapists or health professionals in a child's life.
Children's support
Currently welcoming new participants
Let’s take the next step together.
Whether you are a participant, a family member, a carer or a support coordinator, we are happy to talk through what you need.
Unified Steps is currently unregistered and progressing through NDIS registration. Self-managed and plan-managed funding only. We cannot accept NDIA-managed funding. SIL availability depends on our registration application.