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Welcoming new participants

0451 084 731
Unified Steps
Unified Steps
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Unregistered NDIS provider. Self-managed and plan-managed funding only.

NDIS funding

Understanding NDIS funding.

We want you to know exactly how funding works with Unified Steps before you enquire. We are currently an unregistered NDIS provider and are progressing through the NDIS registration process, which affects the funding types we can accept.

The short version

Unified Steps is currently an unregistered NDIS provider and is progressing through the NDIS registration process. We can work with self-managed and plan-managed participants. We cannot accept NDIA-managed funding. SIL availability depends on our registration application and the NDIS Commission's transitional arrangements.

Self-managed

Available

You manage your own NDIS funding and can choose an unregistered provider. We can discuss invoices, records and service agreements with you.

Plan-managed

Available

Your registered plan manager can pay invoices from an unregistered provider. We work with your plan manager and provide the information they need.

NDIA-managed

Not available

NDIA-managed funding requires a registered NDIS provider. Unified Steps is currently unregistered and progressing through the registration process, so we cannot accept NDIA-managed funding at this time.

Supported independent living (SIL)

Registration in progress

SIL is a higher-risk support that requires registration with the NDIS Commission. Unified Steps is progressing through the registration process. We will confirm whether the Commission's transitional arrangements apply before accepting SIL referrals.

Self-managed

You manage your funding.

Self-managed participants can choose an unregistered provider. You pay your provider and keep records of how your funding is spent.
  • You choose the providers you want to work with.
  • You are responsible for managing your budget and records.
  • We provide invoices and receipts so you can keep track.
  • We discuss the practical arrangements with you before support begins.

Plan-managed

Your plan manager pays the invoices.

A registered plan manager can pay invoices from an unregistered provider if the support is within your plan and the plan manager agrees.
  • Your plan manager must be registered with the NDIS Commission.
  • We send invoices to your plan manager for processing.
  • Your plan manager keeps the records and submits the claim.
  • Check with your plan manager before committing to support.

NDIA-managed funding

If your plan is NDIA-managed, you must use registered providers. We cannot accept NDIA-managed funding while our registration is in progress. This is a rule set by the NDIS, not a preference.

If your plan is NDIA-managed and you would like to use Unified Steps, you could speak with the NDIA about whether a different plan management option is right for you. We cannot give you financial or plan management advice.

Supported independent living

SIL is a higher-risk support. SIL providers must be registered with the NDIS Commission. Unified Steps is currently unregistered and is progressing through the registration process. We are not currently accepting new NDIS-funded SIL referrals while our application is being assessed.

If you choose and manage your own support workers, the arrangement may not be classified as SIL. We can talk through your circumstances, but we will confirm whether the Commission's transitional arrangements apply before any SIL support is arranged.

Read the SIL information

Before you enquire

What we need to know.

A short conversation is usually enough to work out whether we are a good fit.

Your funding type

Self-managed, plan-managed or NDIA-managed.

The support you need

The service and the kind of help you are looking for.

Your location

Your suburb, so we can confirm service availability.

Your goals

What you would like support to help you achieve.

Official NDIS information

NDIS rules can change. These official pages are the best place to check the current requirements.

Funding questions

Common questions.

Can I use self-managed funding with Unified Steps?
Yes. Self-managed participants can choose an unregistered provider. You remain responsible for managing your funding, keeping records and paying invoices. We will discuss the practical arrangements with you before support begins.
Can I use plan-managed funding with Unified Steps?
Yes, if your plan manager is registered with the NDIS Commission and agrees to pay an unregistered provider. We provide invoices and the information your plan manager needs. The plan manager processes the claim.
Can I use NDIA-managed funding with Unified Steps?
No. NDIA-managed funding requires a registered NDIS provider. Unified Steps is currently unregistered and progressing through the registration process, so we cannot accept NDIA-managed funding at this time.
Can I use my funding for supported independent living (SIL) with Unified Steps?
No, not while our registration is in progress. SIL is a higher-risk support that requires registration with the NDIS Commission. If the support meets the NDIS definition of SIL, the provider must be registered regardless of how the plan is managed. We are not currently accepting new NDIS-funded SIL referrals while our application is being assessed. SIL availability depends on our registration application and the Commission's transitional arrangements.
What if my plan manager will not pay an unregistered provider?
Some plan managers have their own policies about paying unregistered providers. We recommend checking with your plan manager before you commit to support. If they cannot pay us, we will not be able to proceed under that arrangement.
Do you charge above the NDIS price limits?
We will discuss fees with you before support begins. Where NDIS price limits apply, we will explain the relevant limits and any travel or other costs. We will not make a claim that is not permitted under the NDIS rules.

Currently welcoming new participants

Still not sure about funding?

Tell us how your plan is managed and the support you need. We will explain what we can and cannot do.

Unified Steps is currently unregistered and progressing through NDIS registration. Self-managed and plan-managed funding only. We cannot accept NDIA-managed funding. SIL availability depends on our registration application.

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